Terms of Service

Welcome to Plugin.

These Terms of Service govern your use of the Plugin website, workspace facilities, subscriptions, day passes, bookings, and related services.

By using our website or purchasing or using any Plugin service, you agree to these Terms of Service.

1. Our Services

Plugin provides flexible workspace solutions including:

• Hot Desks
• Dedicated Seats
• Dedicated Offices
• Day Passes
• Workspace subscriptions
• Meeting and breakout spaces
• Networking opportunities and related workspace services

Specific services, availability, pricing, access, and features may vary depending on the workspace or subscription selected.

2. Bookings and Subscriptions

When you book a workspace, day pass, tour, or subscription, you agree to provide accurate and complete information.

Workspace access is subject to availability and the terms applicable to the selected service or subscription.

Plugin may change pricing, availability, workspace options, or service features when necessary. Any applicable changes to an existing subscription will be communicated where required.

3. Payments

Payments for Plugin services must be made using the payment method or process provided by Plugin.

You are responsible for providing accurate payment information and paying applicable charges associated with your selected workspace or service.

Any applicable taxes, fees, deposits, cancellation charges, or refund conditions will be communicated during the booking or subscription process.

4. Workspace Use

Users are expected to use Plugin facilities responsibly and respectfully.

You agree to:

• Follow Plugin's workspace rules and instructions
• Respect other members, guests, and staff
• Use workspace equipment and facilities responsibly
• Keep your workspace reasonably clean
• Avoid activities that disrupt other members
• Use the facilities only for lawful purposes
• Follow applicable security and access procedures

Plugin may restrict or suspend access if a user's conduct creates a safety, security, operational, or significant disruption concern.

5. Access and Security

Workspace access may be limited to the hours, areas, and services included with your selected plan.

You are responsible for keeping any access credentials, keys, cards, or other access methods secure and must not share them with unauthorized individuals.

Plugin may require identification or other verification before providing access to certain facilities or services.

6. Personal Belongings

Users are responsible for their personal belongings, equipment, documents, and other property brought into the Plugin workspace.

Plugin is not responsible for loss, theft, or damage to personal property except where liability cannot legally be excluded.

We recommend that users keep valuable belongings secure and unattended items under their control.

7. Prohibited Activities

Users may not use Plugin facilities or services for unlawful, fraudulent, harmful, or disruptive activities.

You must not:

• Damage Plugin property
• Interfere with the use of the workspace by others
• Attempt to access restricted areas
• Use the workspace for illegal activities
• Harass, threaten, or abuse other users or staff
• Introduce dangerous or prohibited items into the workspace
• Misuse internet, network, or other technical facilities
• Allow unauthorized individuals to use your workspace access

Plugin may take appropriate action when these rules are violated.

8. Internet and Technology Services

Plugin may provide internet connectivity and other technology services as part of certain workspace offerings.

While we make reasonable efforts to maintain reliable services, uninterrupted internet or technology availability cannot be guaranteed.

Users are responsible for maintaining the security of their own devices, accounts, passwords, and data.

9. Cancellation and Termination

Cancellation, renewal, refund, and notice requirements may vary depending on the workspace plan or service purchased.

Plugin may suspend or terminate a user's access where the user violates these Terms, fails to make required payments, misuses the facilities, or creates a significant safety, security, or operational concern.

Where applicable, any outstanding amounts remain payable following termination.

10. Website Content

Plugin makes reasonable efforts to keep website information accurate and up to date.

However, workspace availability, pricing, images, descriptions, features, and other information may change without prior notice.

Website content is provided for general informational purposes and does not guarantee that a particular workspace, facility, feature, or service will always be available.

11. Intellectual Property

The Plugin website and its content, including logos, branding, text, graphics, photographs, designs, and other materials, are owned by or licensed to Plugin unless otherwise stated.

You may not reproduce, copy, modify, distribute, or commercially use Plugin content without prior written permission.

12. Limitation of Liability

To the extent permitted by applicable law, Plugin will not be responsible for indirect, incidental, or consequential losses arising from the use of our website, workspace, facilities, or services.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

13. Changes to These Terms

Plugin may update these Terms of Service from time to time to reflect changes to our services, facilities, website, or business practices.

Updated Terms will be published on this page with a revised effective date.

Your continued use of Plugin services after an update means that you accept the updated Terms, to the extent permitted by applicable law.

14. Contact Us

If you have any questions about these Terms of Service, please contact us: